Effective Date: June 25, 2024
Digital Guru Agency
14 Dickens Road, Midrand, South Africa
Email: janice@digitalguruagency.co.za
Website: www.digitalguruagency.co.za
1. Introduction
Digital Guru Agency (“we,” “our,” “us”) is committed to protecting your privacy and ensuring that your personal information is collected and used properly, lawfully, and transparently. This Privacy Policy describes how we collect, use, disclose, and protect your personal information in accordance with the Protection of Personal Information Act (POPIA).
2. Information We Collect
We collect personal information that is necessary to provide you with our services, including but not limited to:
- Name
- Contact Information (email address, phone number, physical address)
- Payment Information (billing address, payment details)
- Website usage information (IP address, browser type, pages visited)
- Any other information you provide directly to us
3. How We Collect Information
We collect information directly from you when you:
- Register on our website
- Purchase our services
- Contact us with inquiries or requests
- Subscribe to our newsletters or mailing lists
We also collect information indirectly through:
- Cookies and similar tracking technologies
- Third-party service providers
4. Use of Information
We use your personal information to:
- Provide and manage our services, including website design, hosting, domain registration, and email hosting
- Process your payments and manage your accounts
- Communicate with you regarding your account, our services, and promotional offers
- Improve our website and services
- Comply with legal and regulatory requirements
5. Disclosure of Information
We may share your personal information with:
- Third-party service providers who assist us in providing our services (e.g., payment processors, hosting providers)
- Legal and regulatory authorities when required by law
- Other parties with your consent or as required to fulfill our services
We do not sell or rent your personal information to third parties.
6. Security of Information
We are committed to protecting your personal information and ensuring its confidentiality. We have implemented appropriate technical and organizational measures to safeguard your information against loss, theft, and unauthorized access.
7. Your Rights
You have the right to:
- Access your personal information
- Request correction or deletion of your personal information
- Object to the processing of your personal information
- Lodge a complaint with the Information Regulator if you believe your rights have been infringed
To exercise any of these rights, please contact us at janice@digitalguruagency.co.za.
8. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our website. You can manage your cookie preferences through your browser settings. For more information, please see our Cookie Policy.
9. Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated policy will be posted on our website with the effective date.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:
Digital Guru Agency
14 Dickens Road, Midrand, South Africa
Email: janice@digitalguruagency.co.za
By using our services, you consent to the terms of this Privacy Policy. Thank you for trusting Digital Guru Agency with your personal information.